Île de Casino Casino Privacy Policy

Last Updated: January 2026

1. Data Controller Information

The data controller responsible for processing your personal information is:

• Company Name: Île de Casino SAS
• Contact: [email protected]
• Data Protection Officer: [email protected]

2. Information We Collect

2.1 Personal Information

When you register at Île de Casino, we collect the following personal data:

• Full name and date of birth
• Email address and telephone number
• Residential address in France
• Government-issued identification documents
• Payment information (bank account details, card information)
• Username and encrypted password

2.2 Automatically Collected Data

Casino Île de France automatically collects certain technical information:

• IP address and geographic location
• Device type, browser, and operating system
• Cookies and similar tracking technologies
• Gaming activity and transaction history
• Login dates and times

2.3 Behavioral Data

We collect information about your use of our casino services:

• Games played and betting patterns
• Deposit and withdrawal history
• Bonus usage and promotional activity
• Customer support interactions

3. Legal Basis for Processing

Île de Casino en ligne processes your personal data based on the following legal grounds:

4. How We Use Your Information

Casino en Île-de-France uses your personal data for the following purposes:

4.1 Service Provision

• Creating and managing your casino account
• Processing deposits, withdrawals, and gaming transactions
• Providing access to casino games and services
• Delivering customer support and responding to inquiries

4.2 Legal Compliance

• Verifying your identity and age (18+ requirement)
• Complying with French gambling regulations and licensing requirements
• Preventing money laundering and financial crimes
• Reporting to French regulatory authorities (ANJ - Autorité Nationale des Jeux)
• Maintaining records as required by law

4.3 Security and Fraud Prevention

• Detecting and preventing fraudulent activity
• Protecting against unauthorized access
• Monitoring for problem gambling behavior
• Implementing self-exclusion measures

4.4 Marketing and Communications

With your consent, casino jeux Île-de-France may use your information to:

• Send promotional offers and bonus notifications
• Inform you about new games and features
• Conduct customer satisfaction surveys
• Provide personalized gaming recommendations

5. Data Sharing and Disclosure

Île de Casino may share your personal information with the following third parties:

5.1 Service Providers

• Payment processors and financial institutions
• Identity verification services
• Gaming software providers
• Customer support platforms
• Cloud hosting services

5.2 Regulatory Authorities

We are legally required to share information with:

• ANJ (Autorité Nationale des Jeux) - French gambling regulator
• TRACFIN - French anti-money laundering authority
• Law enforcement agencies when legally required
• Tax authorities in accordance with French tax law

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to the same privacy protections.

6. International Data Transfers

Casino Île de France primarily stores data within the European Economic Area (EEA). When data is transferred outside the EEA, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent data protection
• Binding Corporate Rules for group companies

7. Data Security

Île de Casino en ligne implements comprehensive security measures:

7.1 Technical Safeguards

• 256-bit SSL encryption for all data transmissions
• Encrypted storage of sensitive personal information
• Regular security audits and penetration testing
• Firewall protection and intrusion detection systems
• Multi-factor authentication for account access

7.2 Organizational Measures

• Restricted access to personal data on a need-to-know basis
• Employee training on data protection
• Confidentiality agreements with all staff and contractors
• Regular security awareness programs

8. Data Retention

Casino en Île-de-France retains your personal data for the following periods:

9. Your Rights Under GDPR

As a user of casino jeux Île-de-France, you have the following rights:

9.1 Right of Access

You can request a copy of all personal data we hold about you.

9.2 Right to Rectification

You can correct inaccurate or incomplete personal information.

9.3 Right to Erasure ("Right to be Forgotten")

You can request deletion of your data, subject to legal retention requirements.

9.4 Right to Restrict Processing

You can limit how we use your data in certain circumstances.

9.5 Right to Data Portability

You can receive your data in a structured, machine-readable format.

9.6 Right to Object

You can object to processing based on legitimate interests or for direct marketing.

9.7 Right to Withdraw Consent

You can withdraw consent for marketing communications at any time.

9.8 Right to Lodge a Complaint

You can file a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) if you believe your rights have been violated.

10. Cookies and Tracking Technologies

Île de Casino uses cookies and similar technologies:

10.1 Types of Cookies

• Essential Cookies: Required for site functionality and security
• Performance Cookies: Analyze site usage and improve performance
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Deliver personalized advertisements (with consent)

10.2 Cookie Management

You can control cookies through your browser settings or our cookie preference center. Note that disabling essential cookies may affect site functionality.

11. Children's Privacy

Île de Casino en ligne strictly prohibits use by individuals under 18 years of age. We do not knowingly collect data from minors. If we discover underage account usage, we will:

• Immediately suspend the account
• Delete all personal information
• Refund any deposits made
• Report to regulatory authorities as required

12. Responsible Gambling and Privacy

Casino Île de France may use your data to support responsible gambling initiatives:

• Monitoring for signs of problem gambling behavior
• Implementing deposit limits and self-exclusion tools
• Providing access to support resources
• Sharing information with self-exclusion databases (with consent or legal requirement)

13. Marketing Communications

If you consent to receive marketing from casino en Île-de-France:

• We will send promotions, bonuses, and gaming news
• You can unsubscribe at any time via email links or account settings
• We will respect your preferences within 48 hours
• You will continue to receive essential service communications

14. Changes to This Privacy Policy

Île de Casino reserves the right to update this Privacy Policy. Material changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website
• In-account notifications

Continued use of our services after changes constitutes acceptance of the updated policy.

15. Contact Information

For privacy-related questions, requests to exercise your rights, or complaints, contact us:

Document Version: 1.0 | Effective Date: January 1, 2026